Shipping

Please note Australia Post issued delivery time tables and estimates below.

Be mindful that these timelines are catered to metropolitan areas, so you may need to allow an extra day or two for regional areas. Additional time may also be required during sales periods, holidays such as Christmas, or extreme weather conditions.

Standard Postage: $8
Express Postage: $13

Please allow a full working day for packing and handling.

Location	Standard	Express
ACT	2 – 3 business days	Next business day
NSW	1 – 2 business days	Next business day
VIC	1 – 2 business days	Next business day
QLD	1 – 2 business days	Next business day
SA	2 – 3 business days	Next business day

Covid 19 update:
Please refer here for shipping updated from Australia Post:
https://auspost.com.au/service-updates

TRACKING YOUR ORDER
We use Australia Post for all our shipping and delivery, alongside their shipment tracking. When an email and mobile number is provided at checkout, you’ll receive a SMS and or email notification with your tracking number. Tracking your parcel is easy; simply click here to track your parcel. https://auspost.com.au/mypost/track/#/search

AUSTRALIA WIDE SHIPPING
At this stage, we only deliver Australia wide.

PO BOX ADDRESS DELIVERY
Delivery to PO boxes can be made. Just make sure you have the correct delivery details before finalising your purchase. A calling card for collection will be left at your PO Box should the parcel be too large to fit.

LOST & RETURNED PARCELS
Please get in touch with our friendly support team where we will try our best to locate your parcel.

CONTACT US
Your shopping experience at Vitahemp is our number one priority. If you need to get in contact with us for any reason, such as nutrition information or purchases, please don’t hesitate to con tact us.